Daily Express was founded in 1997, From the beginning, we recognized that when we deliver for you, our performance reflects directly on you and your business. We believe in providing value. We recognized then, and still believe today, that people want a reliable, high-quality service at a fair price. We compete in an aggressive market on service and price.

We believe in a providing a personal touch. Even in today's fast, e-commerce business environment, when you call us, you are immediately connected to a real person who cares about your business. Our customer service staff and drivers are some of the best in the industry. We are constantly looking for ways to improve the way we do business. We provide you with the best delivery service anywhere. Whether its an envelope or a pallet, if you need it there fast, we're the company you should call. Finally, please know that we will always appreciate your business, not just the first time you ship with us, but each and every time.

What's the secret to our success? While no one factor alone is responsible, there are several that, when combined, enable us to stand head and shoulders above our competition:

Hard work, honesty and a dedication to service: We realize that we are only as good as our last delivery and we know you have a choice of which courier service you call. That's why we are fanatics about service. Should complications arise, you won't get any stories from us. We are proactive about communicating with you every step of the way.

Professionalism: The transportation industry doesn't always enjoy a reputation of professionalism and polish. We do. Daily Express prides itself on its professionalism and we stand out because of it. From the courtesy, knowledge and training of our customer service staff, to the appearance of our uniformed drivers, we're the best in the business.

Investment in technology: Being a leader requires making an investment in technology. We are constantly looking for ways to utilize technology to improve our service levels, control costs and increase our efficiency. Our web site offers on-line ordering and package tracking, while our drivers make use of the latest in wireless data technology to provide real-time information on the status of your shipments.

Value: In an increasingly competitive market, we provide value. More specifically, we provide an unparalleled level of service at a competitive price.

Our employees: Our employees are the backbone of our business. We take care of them. Unlike many of our competitors, our drivers are all employees, not independent contractors. This not only let's us provide them with better benefits and pay, it allows us much greater control over their appearance, training and direction. Our customer service staff is the best in the business. The result is that we have an amazing number of employees who have been with us since we opened, in an industry where tenure is often measured in months. It all adds up to better service for our customers.

Our customers range from Fortune 100 companies to individual entrepreneurs in home-offices. Some of the specific industries we serve include:

What do they have in common? They all receive the same level of reliable, professional service with a personal touch!

In a business that is very competitive, it is often hard to find good, reliable help at a great rate. We have been in business since 1997 and have been catering to our clients’ needs.
Our record indicates that we are honest, hard working, and reliable providing our customers with quality service that goes the extra mile. Ensuring our customer’s success is what we do best
 

Quality Customer Service
Our customer service is based on core values; at Daily Express we take satisfaction in providing our clients with the highest quality of service, ensuring complete fulfillment in each transaction.
Our core values include:
                  • Prompt response Immediate Follow-up
                  • Problem Solving Execution Solutions
                  • Routing and Planning For Our Customers.

Revenue Rebate Plan
Regular shippers enjoy monthly rebate checks as they reach higher and higher tiers of usage.

Quick-Pay Program
Pay your invoice in less than 15 days and take an automatic discount.

Online Ordering Discount
Place your orders right here on our website and save money from the start!

Systems Connectivity
Allows your customers/vendors to have visibility in your system of shipments being handled by
Daily Express.

Reporting
At your fingertips is your shipping history and today's activity. If you don't want to retrieve it, we can send you a customized daily report by email or fax.

Our Customer Service Team has the ability to manage even the smallest of details.