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Frequently Asked
Questions about Daily Express |
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How much will
it cost? |
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Same-day shipments start as low as
$15.00 for service to/from major metropolitan areas. Check out
Quick Quote Calculator for an estimate or contact our Customer
Service department at 909-370-3959 for an exact price. |
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Can I pay by
credit card? |
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Yes. We accept Visa, MasterCard and
American Express |
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Can I track
my shipments on-line? |
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Yes. With your customer account number
and password, you can get real time updates on the status of your
shipment. Click here for tracking. |
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How can I
contact Customer Service? |
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You can reach our Customer Service department at
909-370-3959 or contact us via email at
info@gocourier.com |
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What are your
hours of operation? |
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Daily Express delivers 24 hours a day,
365 days a year. |
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Do you ship
internationally? |
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No. We currently do not offer
international shipments. |
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What areas do
you serve? |
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We provide service throughout Southern
California |
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Is my
shipment insured? |
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All shipments are automatically
insured for $100.00. You may purchase additional insurance. See
our terms and conditions for details. |
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What is
dimensional weight? |
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If your shipment is large but light,
you may be charged for "dimensional weight". Dimensional weight is
a volumetric calculation, which allows for the space that a
shipment occupies in a vehicle. Dimensional weight may be
calculated by multiplying the length by the width by the height
(in inches) of each package and dividing by 194: (L x W x H) /
194. You will normally be charged for the greater of the actual or
the dimensional weight.
Quick Calculator: L
x W x H divided by 194=Dimensional Weight |
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Do you have
experience serving my industry? |
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Daily Express has been providing
delivery services to a wide variety of industries since 1997.
Chances are, we've worked with yours. The following list of
industries includes just some of the industries we serve: |
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• Accounting
• Advertising
• Aerospace
• Engineering
• Entertainment
• Federal, State and local
governments
• Financial institutions
• Law firms
• Manufacturing
• Medical labs and hospitals
• Printing
• Retail / Home delivery
• Third-party logistics providers |
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Do you ship
hazardous materials? |
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No. Daily Express does not transport
hazardous materials. |
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What are the
benefits of using a courier / messenger company? |
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You can
eliminate: |
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• Vehicle Expenses
• Insurance Expenses
• Repairs and Maintenance
• Fuel Costs
• Personnel expense associated with
time off, vacation, and sick days
• Administrative cost as associated
with the hiring, training, and
terminating of employees.
• The use of professional and
experienced drivers
• Radio Dispatched
• On Time Delivery
• Fully Insured
• Uniformed
• Security Checked
• Drug Screened
• Photo ID Badges
• Immediate Back-Up |
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© Copyright 2001-2005 Daily
Express All rights reserved |